Intuitive Email Designer
To create great looking emails with the SharpSpring, you don’t need to be an expert with graphic design or programming. With a point and click, you can create stylish emails that convert leads.
Harness Dynamic Email Marketing Automation
By leveraging the behavioural data which SharpSpring collects on your contacts you are able to create powerful emails which convert. By using SharpSpring's dynamic email marketing automation platform, you are able to personalise emails with ease. Swap out phrases and images to make the outreach email more relevant to your target audience segement. Do all of this without writing a single line of code.
Save Time With The Email Marketing Template Library
Is lack of inspiration holding you back from crafting new and relevant email marketing content? With an abundance of templates that can be tailored to your branding, SharpSpring is the perfect solution for quick and high-quality marketing material.
Stunning Responsive Emails For Any Device
Make sure that your emails have a seamless experience on various screens and devices. With SharpSpring email marketing automation, you can create messages that will look good on desktop or mobile without any broken links or graphics.
Want Complete Design Control Over Your Own Email Templates?
No problem, you can use the drag and drop designer to create beautiful email templates from scratch. But fi you would like to take this one step further you can create your own custom HTML templates.
Harness The Power Of Custom Merge Variables & Personalise Emails Today
Make your emails more relevant and personalised by using SharpSpring's custom merge variables feature. This works with any standard or custom field within SharpSpring.
Have Complete Control With The HTML Editor
SharpSpring is the best email marketing platform available. Use it for custom emails with a simple editor or start editing one of our templates and dive into HTML code. You get the best of both worlds and never have to leave the page for converting your work to HTML.
Organised & Convenient Email Marketing
The SharpSpring Email Marketing platform is a great way to plan, organise, and track your email marketing campaigns in one place. With the use of folders, you can stay organised with your emails and templates.
Sending Test Emails
SharpSpring makes it very easy to view how your message will look in any email client with its native integration with Litmus. Just send a test email and see how beautiful your message looks after testing it on dozens of different devices.
Robust Email Analytics
Use SharpSpring Email Analytics to track email success from clicks and opens to deliveries, bounces, and stats. This will give you the ability to optimize your messaging and links by knowing which types of emails work best. You can also use this software over time to track any changes in your marketing strategy with the click of a button.
What Happens After The Click? SharpSpring's Behavioural-Based Email Tracking Knows
SharpSpring gives you complete information on the visitor's behaviour after they have clicked through from an email. Know if the person visited a certain page, filled in a form, or signed up for your webinars and downloaded white-papers. By tracking these actions, you can tailor your future campaigns to suit their interests and needs.
SharpSpring Email Attachments
SharpSpring's email attachments feature will include up to 5 MB of attachments with your email. This is enough for supporting your message, storing marketing sheets and case studies on the SharpSpring Cloud CDN, and converting more leads into customers by offering exclusive content.
SharpSpring Smart Mails
SharpSpring has the tools to create one-to-one communication. With a Smart Mail, you can personalize quick correspondence with recipients to provide an unforgettable experience. The SharpSpring email marketing automation allows users to react to any customer's behavioral triggers and customize emails for every step of their buyer's journey.
SharpSpring Email Marketing Workflows
Get the content for your email marketing with SharpSpring's powerful email campaigns and automated workflows. Set up automation for individual customers to convert leads to sales, communicate at critical points in their buying process, and create behaviour-based workflows that engage contacts.
Trigger Automated Emails
Use email marketing automation to get more sales and keep customers engaged. You can send personalised, relevant, and timely messages using the power of triggers and filters.
Visitors Who Are Served Remarketing Ads Are 10x More Likely To Click & 70% More Likely To Convert.
Remarketing is a great tool to use once your visitors get to your website. It involves showing ads to people who have visited your website before, but bounced away before purchasing anything. By doing this, you are more likely to capture a prospective customer by keeping them top of mind. It is estimated that for every dollar spent on remarketing ads, companies generate $8 in revenue.
Run Your Remarketing Campaigns From One Centralised Platform
The SharpSpring ads platform is one of the top remarketing ad platforms, you can advertise across major ad exchanges and automate your campaign. You can do all of this from a single platform.
The Advantages Of Retargeting To Attract Bounced Visitors.
In 2018 marketer’s allocated 41% of their paid display budget to remarketing.
Conversion rates increased by 150% from using remarketing.
SharpSpring Offers Forms That Have The Look & Feel Of Your Website
With SharpSpring's dynamic form builder, you can create customizable forms for any need and use CSS to design them in whatever way you'd like. Building a form has never been so quick or easy.
SharpSpring Supports Third Party Form Integration
SharpSpring is a form builder that supports all major web forms, including FormStack, Gravity Forms, Wufoo, Sugar and Salesforce. It's easy to connect your own form with SharpSpring through the mapping tool.
Harness The Power Of Custom Fields For Web Form Automation
SharpSpring offers a lot more than just a standard form builder. With the Custom Fields feature, you can customize your forms and include any information you would like to have. This is great for understanding your buyer personas or design, as well as looking at customer service.
SharpSpring's Intuitive Drag-and-Drop User Interface
SharpSpring Forms is a dynamic form builder that's easy to use and just takes a few minutes to get started. Just drag and drop content, view changes on your website immediately, and customize the look of your forms with our powerful design editor.
Analytics & Web Form Insights
SharpSpring offers webform analytics that get to the bottom of what is working and what isn't. You can measure, compare, and optimise your form performance with insights into which gated content is driving lead conversion and which landing pages are capturing the most information. Get custom reports to track and display your web form performance over time for powerful metrics on demand.
Converts Leads At A Higher Rate With Auto Complete Forms
You can use SharpSpring auto complete forms to save your users time and increase conversions with a frictionless user experience. All they have to do is enter their email address, create an account and start filling out the form fields that are pre-filled for them. This ensures any infrequent user won't be deterred by all of the form fields and you'll increase your conversion rate.
Use Webex To Get Live Leads
Webex is a tool that you can combine with SharpSpring to capture leads, follow up with live events, and collect data. With our form builder software, you can decide which data to collect and provide event details like time and location.
Sync Form Data With Third Party Postbacks
You can sync form data instantly and automatically using the SharpSpring form automation software. Simply add a Postback URL to the software, and you can send the information to other apps or databases. The SharpSpring third party postback integration ensures that the data transfer is seamless and helpful for you.
Increase Conversion Rates With Custom Call-to-Action Buttons
SharpSpring offers simple, customizable call to action buttons that can be created with a few clicks of the mouse.
CRM Integration Which Is Seamless
SharpSpring has built-in CRM features to save and organize lead information. If you want to import your lead data into a third-party CRM service, you can do that with the help of our form builder software.
Integrate With All Major CMS Platforms
SharpSpring forms have compatibility with a wide range of CMS software, including WordPress, Drupal, ExpressionEngine, and Joomla. With SharpSpring's form automation services, you'll have an integrated content marketing strategy to make your website truly dynamic.
Test & Preview Forms Before Publishing Them
With SharpSpring, you can view and test your web form automation before it goes live. You can see how your form looks so that it's ready for your customers to use when you push it to production. No last-minute fixes or edits needed--just a few clicks on the back end.
Attach Personas To Form Submissions
With a form builder software like SharpSpring, you can create forms that will attach personas and track lead information automatically. Your new leads will be able to categorize themselves with the questions in your form so they can get the personalized information they need.
Use "how did you hear about us?" To Capture Offline Data
SharpSpring's web forms are able to track leads from non-digital campaigns. Attribute by tracking how people heard about your business with a customisable "How Did You Hear About Us?" field and set up the automation software so only relevant leads are tracked.
Lead Nurturing Will Help Increase Conversion Rates
SharpSpring's marketing automation platform is perfect for drip email campaigns, giving your leads a chance to understand your brand and products throughout the sales process. You'll receive timely reactions to user behaviour and notifications when they're ready to buy so you can hit them back with a call.
SharpSpring Lead Scoring
SharpSpring is a marketing automation platform that combines your leads, lead scoring, and nurturing campaigns. Lead scoring allows you to rank prospects according to engagement with your content. You can also customise the engagement metrics that give the most weight in determining lead scores so that they are customised to your sales model. By setting the decay rate, you can decrease a prospect's lead score over time, and SharpSpring will update the score automatically. That way, when a prospect is ready for conversion into a customer, you've got them automatically nurtured until it's time for their first purchase!
Unlock The Power Of Dynamic Lists
With SharpSpring's Dynamic Lists, you can build a list of consumers that might be interested in a specific set of products from one particular area or scoring above a certain level. You can review the list and see how those consumers respond to your website!
Capture & Leverage Rich Persona Data
With SharpSpring's customer persona data, you can build your buyer personas and customise them to fit your needs. You can send personalised emails, landing pages, newsletters or other content to segment messages by a persona with detailed information on your buyers and their specific interests. These rich customer profiles are also connected with the marketing automation platform so that as changes happen with either emailing templates or the analytics, the change reflects in both places.
Get Automated Text & Email Alerts
SharpSpring provides a variety of text and email alerts for your marketing automation to stay in sync with every aspect of your business.
Use Automation Triggers & Filters To Keep Leads Engaged
SharpSpring has a variety of triggers and filters available to customise your marketing campaigns. With triggers, you can quickly segment your customers into targeted segments based on their responses or interests. You can re-segment these groups and narrow them down to individual leads with filters.
Postback Data & Third Party Integrations
Shorten the distance between your marketing, sales, and customer service departments with SharpSpring's postback features. This data transfer tool allows you to send data to your third-party applications and databases in just a few clicks of a button. You can also tie marketing automation software into SharpSpring for a seamless user experience across teams and an easier integration of marketing automation software into your stack.
Take Your Marketing To The Next Level With Dynamic Landing Pages
SharpSpring's dynamic landing pages provide the perfect solution for engaging your visitors with content suited to their interests. With just a few clicks, you can have an appealing page up and running with various settings to reach different audiences. Let marketing teams take the lead without requiring programmers or developers.
SharpSpring Cart Abandonment
SharpSpring is a leading marketing automation provider for companies that want to end their cart abandonment. The customised workflows can automatically follow up with leads when they abandon their potential purchases. This means no more wasted time and money on those prospects who may never return—stay in touch with your leads and close more sales!
Multi-Device Tracking Capabilities
SharpSpring can track all of a contact's devices, whether they are desktops, laptops, smartphones, tablets, smart speakers or brick-and-mortar stores. This is beneficial for small and large companies alike because it gives you a complete view of how clients find your business and how you can tailor your offerings to them.
Unleash The Power Of Dynamic Email Marketing
Reach people directly with personalised emails that convert to sales. Send personalised, dynamic, relevant emails to your leads without the need for time-consuming coding. Swap out entire phrases, images and offers using an intuitive interface – all based on what you know about your contacts—the result: emails that genuinely convert.
Daily VisitorID Email
Stay in the loop by using the SharpSpring lead tracking system and have all your data readily available when needed. You can increase conversion rates and identify areas for improvement without ever leaving your inbox.
Page Visits, Referral URLs & Search Terms
SharpSpring offers a full-spectrum sales lead tracking system. You can track IP addresses and focus on B2B website visitor tracking. The company provides detailed, granular reports that go beyond standard web analytics.
When leads visit Important Pages, their Lead Scores will increase. You can then use these increased scores to send more personalized messages to them and set up automated workflows for that page. You can also identify high-converting pages and pain points using visitor tracking.
You can choose a specific industry to target, and Visitor ID will find the contacts for that group, so you can customize your marketing strategies.
Filter out inefficient website visitors, and focus on the ones that make up your marketing goals! Block ISPs and other businesses who you wouldn't want to work with. Focus your analytics, reports, and responses only on the leads that are most relevant. Enjoy automatic site visitor filtering with our system, or refine it to suit your business goals.
Use Smart Mail To Speed Up Your Prospects Path To Purchase
Sharp Spring CRM is a customer relationship management app that helps your team keep in touch with customers through personalised emails. It also keeps tabs on communication and sends reminders for follow-up emails.
Integrate The CRM With Third Party Apps
Sharp Spring is a powerful CRM with a built-in personalised marketing engine, so you can always be up to date on your leads and the data that you need. With the API and Zapier integration, it can connect to Zoho, Pipedrive, Nimble, and many other major marketing platforms.
“SharpSpring has an awesome built-in CRM, so you don't have to go out and buy separate software licenses for the features you need. SharpSpring is a complete marketing automation system with true behavioral marketing capabilities.” Rafael Zabala Interactive Marketing
Create Custom Milestone Stages Throughout The Buyers Journey
With SharpSpring, brands can easily track the progress of opportunities by setting up custom stages for deals. Customise the number, order, name and description to fit your unique business model.
Get The Complete View Of Your Pipeline
Sharp Spring integrates seamlessly with your prospects' data to give you a clear view of the deal at each stage. This easy-to-use sales funnel system provides an instant overview of customer progress through the customer cycle, letting you make decisions with all the relevant information easily laid out.
Attach Social Notes For Enhanced Collaboration
Sharp Spring Social notes lets you collaborate without the complexity of other customer relationship management systems. With avatars, "Mark as Read" tags, and a clear timeline of all conversations, it becomes simple to share tips and track your customer interactions.
Use Reminders To Close Deals Quicker
From any page in the Sharp Spring platform, you can create a reminder that will never miss an opportunity. Attach reminders to opportunities and contacts so that these won't be overlooked. Review reminders from your team with social notes and assign tasks accordingly.
Sharp Spring is a CRM able to track leads and customers with links to social media. Use Integrations to connect your usual providers and enjoy conversations on multiple platforms.
Real-Time Lead Scoring
SharpSpring uses a combination of real-time lead scoring and decay tracking to efficiently keep your marketing campaigns updated. With the Lead Scoring tool, you'll be able to identify hot prospects on the CRM platform with just one click. You can specify scores based on engagement, page tracking, fit, and completeness of information, then target your communication. SharpSpring will also tell you when leads have changed for better engagement.
Life Of The Lead History
Life of the Lead is a powerful software that combines email tracking, automation, and reporting to your CRM. As soon as you get an email from a contact, Life of the Lead automatically records the date and time in your CRM. From there on out, anytime you log into your CRM account and view their timeline, you'll be able to see how that contact's journey has progressed since the first email. You'll get an understanding for what made them want to buy from you, what pain points they were feeling at each stage of the process, and more.
CRM Reports Which Are Actionable
Sharp Spring CRM Reports give you all the information you need to measure your sales success. With interactive reports, you can choose which areas are most important to you and then customize reports to get all the information you need.
Build The Best CRM Around Your Needs
Sharp Spring CRM has a wide variety of features for customising to your needs. With customisable fields, stages of deals, reports, filters, and more, this platform is sure to fit the needs of any business.
Use Lead Memberships To Track Touch Points
Sharp Spring is a great way to review all of the contact points you have with an individual lead. The Memberships tab allows for scanning across campaigns, lists, opportunities, workflows, and emails.
Save Time With The Point-and-Click Landing Page Editor
If you need the basics of a landing page, Sharp Spring is the way to go. With an intuitive interface and WYSIWYG features, you can easily create your landing page. You can choose from layouts and add components such as forms to capture leads.
"We love the ability to offer a customized experience based on user behavior with SharpSpring's dynamic content feature." Susan Merlo Next Level iMedia
Leverage The Power Of Dynamic Content On Your Landing Pages
Sharp Spring offers simplified content creation for landing pages with dynamic and personalised content. You can also easily swap out images, headlines, and body text which will automatically adapt to the visitor. This means that your landing pages will be suitable for multiple audiences.
Create Engaging Sales Funnels with the Landing Page Creator
Sharp Spring offers a series of high-quality landing pages that are versatile, customisable, and perfect for your needs. These landing pages offer different templates that you can use to transform visitors into leads and prospects or just convert them in general. You can design your own funnel with the SharpSpring landing page creator or choose one of their many templates.
Pre Built Responsive Landing Page Templates Ready To Go
Sharp Spring offers dozens of beautifully designed responsive landing page templates. Choose from one of the many available layouts or start with a template and edit it to your liking.
Landing Pages For All Devices
SharpSpring's landing pages are simple and easy to use. Design your landing page in HTML to look great on any device, toggle between tablet and mobile views, and hide blocks of content that you don't want to show on mobile devices.
Coonect Landing Pages Directly To Your SharpSpring CRM
SharpSpring landing pages help you to capture information about visitors and add it to your CRM database. Add up different variants of the same landing page, follow up with personalised messages to leads, and perfect your funnel over time.
Effortlessly Track Landing Page Visitors
With SharpSpring, you can easily make landing pages for your business and easily track every visit. With just a few clicks, you can add media center links to your page that track browsing habits on external websites, trigger automated notifications and lead nurturing campaigns.
Instantly edit Landing Page Forms
SharpSpring makes it easy to edit the text of your landing page without leaving the page. You can even track how visitors respond to your landing page and make adjustments on the fly without needing to update the entire page. SharpSpring's real-time updates ensure that you'll never have a stale, out of date website.
Advanced Landing Page Customisation With The HTML Editor
The SharpSpring landing page forms let you get behind the scenes of creating a perfect page for your brand. You can switch to HTML view, edit code directly, get design ideas and content blocks from our library or write custom code from scratch.
The Easiest Blog Builder You’ll Ever Use
Get started on a blog without the hassle. With our point-and-click editor, creating and publishing posts is easy. You don’t need to input strict parameters to create quality, unique content and have your blog post ready in minutes rather than hours.
Make Your Blog Dynamic
We've made our blog site builder the best possible because it adjusts to each visitor's unique needs. Get your visitors and subscribers excited about your content with customized, relevant posts. You just need to right-click to swap out images, text, and other calls for action. Your blog index page will automatically match with different audiences based on who they are, what interests them, and how they behave on your website or blog.
Library of Responsive Designs
Choose from a selection of pre-made blog and website designs that are responsive. Each design can be edited to customize the blog or website’s perfect look.
RSS Email Syndication
Keep your subscribers up to date on your latest content by automatically emailing blog posts, or scheduling a designated day of the week or month.
One-Click Blog Management
You can create new blog posts with a few clicks. With blog management tools, you can assign an author and category, publish content immediately, and manage multiple authors. Add custom categories for content in the blog builder to ensure that your posts are found by readers.
Social Media for Blog Marketing and Management
In order to amplify your message, you should post and promote it everywhere. Social Media Marketing tools allow you to embed a social sharing widget in your posts so that viewers can share your content immediately; this will bring up more clicks, views, and leads. Encourage the viewer to connect with you across social networks so that they can get to know you better.
Integrate Blog Analytics with SharpSpring CRM
The SharpSpring blog builder automatically embeds the SharpSpring tracking code to capture every visit to every page of your blog. Easily add media centre links that allow you to track visits to external resources, such as YouTube videos or ebook downloads. Trigger automated notifications and workflows that respond to individual users’ actions. Drop-in and edit SharpSpring forms without leaving the page.
HTML Editor for Advanced Blog Management
If you know the code: go to HTML view and edit it directly. Edit our responsive index templates or create a totally new website in the HTML blog builder. Design your page's look and feel, or track your conversions for valuable reporting information with Page Fields.
Transformative Email Marketing Analytics
Follow the success of your email marketing all the way to bottom-line ROI using our comprehensive email marketing analytics. Success data such as click opens and successful deliveries are available to track success. Data also indicates messaging optimization opportunities by providing feedback.
Campaign Analytics and Tracking
You can easily understand the income and expenses that go into your marketing budget when you understand every stage of a customer's journey. Easily see a user's conversions, even if they buy weeks later. You'll get a better sense of campaign analytics with each conversion funnel.
Marketing Analytics Tools with Behavior Tracking
With Life of the Lead tools, you can track interactions from any lead, including things like site visits and emails. You can follow individual leads with our Contact Manager dashboard, and then create actions that are triggered by interactions within that customer's specific buying process. With Life of the Lead tools, you will be able to create personalized inbound marketing, which is more likely to meet customer needs and wants.
Campaign Analytics and End-to-End ROI
Achieve your ROI goals by tracking key metrics with Campaign Insights and measuring them with the goal "set, meet, and report on specific ROI targets.”
Multiple Device Tracking and Analytics
With SharpSpring, you'll know the devices prospective buyers use to get on your site. If someone comes from a laptop, but also browses your site from their smartphone, providing a compelling experience for the buyer on the phone might be key for getting them in your store.
When form-focused metrics are key to your marketing strategy, you need a complete suite of tools. With these tools, you can measure, compare and optimize form performance on your site.
Custom Reports for Campaign Marketing Analytics
SharpSpring Reports provide reports that are essential to evaluate current successes and prospects. It also offers customizable Campaigns, Emails and CRM Reports, so you can include the metrics that matter most to you. You can transform raw data into actionable ideas with full-spectrum marketing analytics and generate reports that are clear and accessible. This will help you measure the performance of your campaign strategies.
Custom Campaign Tagging
Marketing data analytics is performing better when you break marketing campaigns down. Individual campaigns can be grouped and tagged, which saves time by accessing the analytics data in one step rather than scrolling through a database.
Unlimited Site Tracking
Add a tracking code snippet in seconds to start generating leads with your website. Track up to an unlimited amount of sites and use marketing analytics to optimize media channels.
Track Leads Across Multiple Devices
With SharpSpring, you can use a data-driven approach to optimize your content strategy. SharpSpring analyzes traffic sources by device and learns how users access your website.
Robust CMS Compatibility
You can still blog with WordPress, Drupal, ExpressionEngine or Joomla! Use SharpSpring's all-purpose automation platform and you’ll receive increased analytics, blog and marketing automation tools, instant RSS sharing and 2-way synchronization.
Secure Your Brand with Robust User Roles
With SharpSpring, you can create custom content without compromising the safety and security of your Business. With our secure service platform, you don’t have to worry about data breaches. Simply store your data and then turn on a limit for specific users. Limit access for salespeople, site admins, and more by assigning privileges based on their needs.
Seamless Integration for 3rd-Party and Native Forms
The SharpSpring form builder is just one of the features that makes this marketing automation software so powerful. If you dont want to use forms, however, you can use the mapping tool and add them from Formstack, Gravity Forms, Wufoo, Sugar and Salesforce in seconds.
SharpSpring Developer API
SharpSpring has a built-in API that lets you create a product and sync it to your CRM. SharpSpring was built with the latest web standards, so any program should be able to speak to it. The API syncs instantaneously - no delays or hiccups in translation.
"With WordPress themes or other third-party APIs and templates, my designer’s hands were often tied ― not only on the front-end ― but especially on the back-end. With SharpSpring, our UI and dev teams are free to design to our clients’ unique demand generation and CRM needs." David Strand - Strand Marketing
Connect Everywhere with Zapier Integrations
Use Zapier to connect to hundreds of frequently used apps. No programming knowledge needed.
"We use a call tracking app called Ruler Analytics, and we wanted to integrate it with SharpSpring so we can understand a true ROI for our marketing campaigns. Zapier connected them instantly." William Seabrook - Creative Digital Agency
Run Events with WebEx Integrations
Add Webex to your forms for more targeted targeting. After attendees register, you can follow up with them using automated email workflows and dynamic messaging. You can use our marketing automation tool to build a sales funnel for each event, and track their success using analytics.
Unparalleled Partner Support
We make life easier for our clients. To get help, be sure to contact us at SharpSpring. Whether it’s a speedy response, advice, or assistance, you can count on us. Is there anything in particular that you need? We take suggestions seriously and are always improving our software.
"SharpSpring’s service and support is outstanding. The company goes out of its way to help me grow my business, even helping me pitch new business. SharpSpring actually lives and breathes its promises every day." Gary Williams CX3 Group
A Scalable, Secure, Service Automation Platform
SharpSpring uses a redundant server architecture and undergoes exhaustive security audits so your data will be safe and secure. Specific user roles provide access to your information for those in the appropriate positions, so it’s always accessible by the right people.
Single Sign-On for Agencies and Distributed Organizations
Switch between agency and clients, or master and sub-accounts, from a single, flexible platform, without the need for re-login. Share information with your team around the world and remove barriers between sales, marketing, web maintenance, and customer service teams. Use our email marketing automation tool to send real-time notifications whenever a lead is ready to hear from someone on your team.
Create and Share Social Content Across All Platforms
Increase your social media reach and grow your business by managing all of your content in one place. See what’s planned and make changes on the fly from within the SharpSpring content calendar.
Schedule Posts, Or Post Instantly From The SharpSpring Content Calendar
Create and publish content across Facebook, LinkedIn, and Twitter in minutes. Manage your marketing by setting up posts for the future or scheduling at a specific date and time.
Connect Unlimited Profiles AndUnlimited Users To Sharp
SharpSpring is the best platform to manage all your social media – and we mean all your social media. Juggling 5 Twitter feeds, 4 Facebook profiles, 3 LinkedIn pages, and 99 other social media problems? No worries. Manage them all – with one person (or an army of marketers) – within a single platform. Give your whole team access to your social media presence, or set up specific roles to manage your online presence securely.
Post Once Across Unlimited Accounts
Turn any one-off post into a multi-channel winner by easily sharing great content across relevant social platforms and audiences simultaneously. Start big campaigns with a bang and give your followers a consistent experience across all social media platforms. Use our social media management platform to develop a coherent strategy and balanced presence across the internet.
Monitor Conversations That Matter
Our social media management application gives you powerful tools for social listening – and unlike some other social media management platforms, it’s not limited to a single network. Find and filter social conversations on Facebook, Twitter, and LinkedIn by #hashtag, keyword and more. Find out what folks have to say about your brand, competitors and industry. Spot customer queries or support issues and respond instantly. Re-share user-generated content and positive reactions. Organize that feedback in customizable tabs so that your team has the information they need at their fingertips.
Identify Hot Leads & Brand Advocates
Likes, retweets, and shares mean more than brand awareness. They’re the start of a sale. Automatically adjust lead scores and capture interactions on the Life of the Lead to identify prospects that are ready to buy – and current customers willing to help you close the next deal. Find your best brand advocates online, and reach out with positive reinforcement and affiliate programs. Use the social media management platform to build real relationships with your customers, fast.
Trigger Automations Based on Social Activity
The best platform to manage social media goes beyond social media. Use the SharpSpring social media management platform to identify hot leads and integrate information with your CRM. Kick off a series of emails with related content or notify the sales team when a lead is ready to engage. Use other creative automations to feed your pipeline and convert social interactions into qualified leads or sales.
Show End-to-End Social ROI
We know that brands consistently ask social media management platforms for better analytics. Now you can create professional, customized, reports, to show the value of your social media marketing. Evaluate social media effectiveness beyond basic engagement and track leads’ progress down to the individual level with our powerful social media management platform. Organize your social posts into campaigns to see which channels and ideas perform best. Tweak or eliminate those that seemed promising but didn’t pan out. Optimize your strategy over time and identify areas for improvement or expansion.
Learn More About Chatbots
Drive 24/7 conversions with a network of unique chatbots that know who you’re engaging with, what they need, and where they are in your sales process. Add chatbots on your site to deliver content, answer questions, and facilitate live chat communication via Slack.